Terms and Conditions
About Us Allsportsawards are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the footer of any web page.
Our Contact details:
244-246 Kingston Road, Portsmouth, Hants, PO2 7LR
Mon-Fri 9.00am - 5.00pm
Email: [email protected]
VAT Number: 816 589 003
Allsportsawards is a trading name of Meritz Ltd.
Making A Purchase Making a purchase could not be easier. Just browse through the sections to find the gift of your choice.
On the individual product page, if you require any personalisation options such as engraving, enter them in the fields and choose the size that you require.
Click "Add to Cart" and you will see that the item has then been added into your shopping cart. You can then click to checkout or continue shopping.
Shipping And Handling
All delivery costs are calculated on a weight/volume basis. This ensures that your product(s) are delivered by the most competitive service available. Charges are calculated at checkout.
** Please note that a signature is required on delivery of all orders, and orders will be returned if not signed for. You will incur an additional charge for the resending of all orders **
At this time, we are only able to ship orders to the UK.
Normally your goods shall be despatched within 5 working days from the date of receipt of your
UK Delivery Time - Dependent on shipping option chosen.
USA Delivery Time - 2-5 Days.
Mainland Europe Delivery Time - 3-5 Days.
Rest of World Delivery Time - 7-14 Days.
Tax Charges 20% VAT is included within the price for orders made from the UK.
Credit Card Security All credit card numbers are processed using a secured connection. No card details are stored on our systems.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02392 670961
information to third parties other than when order details are processed as part of the order
fulfilment. In this case, the third party will not disclose any of the details to any other third
We do not store credit card details nor do we share financial details with any 3rd parties
Personalised Goods If the buyer orders goods with allsportsawards.co.uk (Meritz Ltd) that have been personalised, these goods are not covered by our regular 14 day refund policy.
Personalised Centres Contact us direct on 02392 670961 to discuss your design idea.
Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 7
working days after you have received your delivery (this does not apply to certain items such as
personalised products and perishable goods).
In the unfortunate event of a mistake been made on your personalised product, we will endeavour to correct this for you straight away.
You must inform us of this within 7 days.
Before a replacement item is issues, the incorrect item will need to be uplifted or returned by yourself (postage charges incurred for the return will be refunded).
Before ordering a personalised item, please satisfy yourself that the gift is what you require. If you have any concerns, please do not hesitate to contact us for more information.
If your order arrives damaged please contact us immediately for us to effectively deal with it, call us on 02392 670961 for a fast professional response.
We have been in business for many years with a near perfect quality record, and we realise problems do occur. We value your custom and welcome your feedback.
Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 14 working days after you have received your delivery (this does not apply to certain items such as personalised products and perishable goods).
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm